TMCnews Featured Article
FreeCRM.com Chosen by Panama for Call Center Automation
By Carolyn J Dawson, TMCnet Contributor
The country of Panama recently decided to upgrade all governmental services within the Office of Social Services, La Caja de Seguro Social, with the assistance of FreeCRM.com. A minimum of 100 seats of FreeCRM.com have been deployed by Panama for computerizing the call center’s Relevant Products/Services operations.
Panama's deployment of FreeCRM.com will ensure that the 3.5 million citizens of the country see a satisfying customer Relevant Products/Services service. As a result of the implementation, Relevant Products/Services of call center operations for the country's Social Services department will be able to offer real-time data that can be easily accessed and supervised by each resident.
The extremely robust information management and other varied features of FreeCRM.com will be able to handle correspondence by those 3.5 million citizens, either by phone calls, e-mail or other channels.
Government agencies who need to correspond with citizens frequently will therefore find this implementation advantageous.
An increasing number of governments in several regions are using FreeCRM.com for offering compelling contact Relevant Products/Services center features to their citizens. These features are normally present in the highly-priced CRM products from SAP, Oracle (News - Alert) and Salesforce.com.
While a solution from SAP can take 12 weeks for implementation, FreeCRM.com can be easily implemented in a few hours.
Small and large organizations, along with governments, require a simple and high-quality CRM offering – one conveniently offered by FreeCRM.com.
This easy, robust and affordable CRM offering permits organizations to accomplish their objectives and ensure a rise customer subscription.
FreeCRM.com currently has more than 250,000 customers spanning over 200 countries.
Free CRM is online software, ideal for customer relationship management and sales force computerization. Organizations can employ this offering for contact and lead monitoring, sales and contact administration, sales pipeline administration and forecasting, customer service and business administration.
Employees can associate and correspond with customers in a simplified manner with the unique, trusted cloud Relevant Products/Services CRM platform from FreeCRM.com.
The well-appreciated CRM offering is available with no long-term agreements and offers decreased risk and rapid results.
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Edited by Braden Becker